Description

Companies have an obligation to continually adapt to their environment, reorganize their operating methods and evolve their products and services. The choice of the change strategy and its methods is crucial: you must choose a mode of governance, define the principles of change by entity and stages, and above all opt for a proven approach among the methodologies proposed. This seminar allows you to understand the different approaches, to master the constraints and risks and to define the appropriate path and governance.

Who is this training for ?

For whom ?

Business Unit or activity managers, project owners, project managers, consultants and all stakeholders involved in change management processes

Prerequisites

• Experience in management desirable.

Training objectives

Know the different approaches to change management

Choose a methodology adapted to your organization

Know the success factors of change management

Understand the tools and methods of change management

Measure the effectiveness of a change management method

Know the expected developments in these methods

Training program

• The emergence of change management
  • Variety of origins and principles: behaviorism, process reengineering, risk analysis.
  • Dominance of practices based on the human sciences: behaviorism, cognitive analysis , psychodynamics.
  • From individual change to organizational change: taking into account procedures, tools, work spaces.
  • Lessons from change management failures: taking into account the human aspects (membership, beliefs.
  • ).
  • Current trends in change management: integrating and mixing several approaches to guarantee success.
• Change management schools
  • Kotter, a holistic approach in eight steps: method, targets, applications, examples and experiences.
  • Prosci, method and techniques for operational management of change: change as a process in three stages.
  • The Boston School (Harvard, MIT) and the bases of organizational change leadership: the leader and the influence.
  • Autissier and the French school: a Cartesian and structuring approach, based on a cycle of three phases.
• Choose a winning change management method
  • The determining elements: the level of maturity of the company, the involvement of managers, the scope of the project.
  • The definition of contexts: increased competition, merger/mutualization, technological adaptation, restructuring.
  • Definition of changes: new organization, new strategy, new products or services.
  • Impacts on teams: tools, working conditions, processes, purposes collective, value system.
  • The mobilization of actors: mapping of the actors involved, valuation and communication of mobilization.
  • The HR action framework: impacted professions, skills associated, the diagnosis of psychosocial risks.
  • The development of human capital: optimize careers, attract talent and promote mobility.
  • Team management: promote collective commitment and strengthen the effectiveness of management practices.
  • Continuous and sustainable improvement: monitor changes and their progress over time, report on discrepancies.
  • Performance criteria : achievement of objectives, customer satisfaction, compliance with planning and budget.
  • Adoption of change by teams: speed of adoption, end use, skills development.
• Perspectives on the evolution of change management
  • The demand from companies for reliable, rigorous and operational approaches to change management.
  • The absence of a recognized and official organization that can qualify or audit change management methods. change.
  • Integrating change management with project management: generating proven and controllable results.
  • Improving the quality of project management by integrating more techniques from change management.
  • The importance of a unified methodology to ensure the success of a project and organizational change.
  • An audit model of change management: criteria and measures for auditing a change project.
  • The COSO-ERM model for change management and the adaptation of its methodological framework to risk management.
  • Change portfolio dashboard: structured approach, tools for managing a change portfolio.
• Feedback on change management
  • Detailed examples of change management techniques and methods used in companies.
  • Focus on the EDF-Litchi method: a successful experience of deploying a new management tool in companies .
  • Focus on a method of change implemented in an insurance company: restructuring of a global group.
  • Feedback: the multiple facets of management changes in a complex environment.