Description
Working for a team made up of different personalities, with as many working methods as there are individuals, requires skills sometimes worthy of a chameleon! At a minimum, the challenge requires rigorous organization and an unfailing sense of service. However, the team assistant can also play a key role in developing the effectiveness of the team: rationalizing the organization and working methods, promoting synergy. This 2-day training allows you to develop your added value as a team assistant.
Who is this training for ?
For whom ?
Team assistant and secretary.
Prerequisites
None
Training objectives
Training program
- Manage priorities in the face of multiple demands
- Prioritize requests by discerning the importance of urgency.
- Keep informed of projects to anticipate peaks of activity and smooth the workload.
- Contribute to the good organization of the team
- Facilitate access for all to reliable and up-to-date information.
- Shared agenda, messaging, planning, etc. Master time management tools.
- List the team's needs and create models or dashboards.
- Identify dysfunctions and propose alternative solutions.
- Team working
- Identify the personality types of the team and adapt to them.
- Accept a request by providing added value.
- Negotiate a deadline or level contribution in case of overload.
- Successfully integrate a new employee into the team.
- Contribute to team synergy
- Arguing and motivating people to adhere to the rules of cooperation.
- Transform contradictory demands into compatible needs.
- Look for creative solutions and get people to adhere to them.
- Circulate innovative ideas within the team.
- Remote activities
- An e-learning module:
