Description

Working in a company involves contacts and exchanges with other employees. This requires a real ability to establish constructive contact, a guarantee of success in communicating effectively with professional contacts. Built to learn the use of 4 essential tools, this NLP training will allow you to acquire the essential skills to better get in touch and communicate.

Who is this training for ?

For whom ?

Executive, manager, project manager, assistant, technician and any employee who needs to become more efficient in their professional contacts and exchanges.

Prerequisites

Training objectives

Enter into relationships with others in a relevant way.

Adapt to each interlocutor.

Adjust your verbal and non-verbal communication.

Training program

• 44 Before the face-to-face
  • A video, a self-diagnosis.
• 'Non-verbal synchronization' to establish a right relationship
  • Enter into contact with the other.
  • Establish from the first moments the conditions for the success of the relationship.
• 'Calibration' to capture emotional feelings Be attentive to your interlocutor.
  • Observe each other's emotional reactions.
• 'V.A.K.O.' to adapt to the style of the other Detect preferred communication registers. Adapt to communicate with the same tone. 'Active listening' to adjust your communication 'Capturing' and taking into account the rhythm of communication.
  • Communicate in harmony.
• After the present
  • The training module 'Practice active listening'.
  • The reinforcement program over weeks.
  • The e-learning module 'Adapting to the other to communicate better.
• 4Key information
  • Communication does not rely only on language and the choice of words.
  • The verbal aspect of communication accounts for approximately % of the exchanges between interlocutors.
  • The remaining % of communication passes through body gestures and voice intonations.
• 1585Certification Assessment of skills to be certified via an online questionnaire incorporating role-playing scenarios (40 minutes).
  • To find out more about remote activities A 'SOS communication!' video.
  • A training module 'Practice active listening'.
  • Two e-learning modules: 'Adapt to others to communicate better.
  • Part.
  • A' ; 'Adapt to others to communicate better.' ,
  • Part.
  • B'.